Info Cubic Customer Service Ninjas

The Defenders of Customer Rights & Assassins of Poor Service

When you call your screening provider for help it’s extremely likely that you will be speaking with a customer service representative that:

  • Is an entry level new hire
  • Is inexperienced in the industry
  • Is undertrained on the industry
  • Is likely sitting in a call center in another country
  • Is a low wage hourly worker
  • Is actively searching for a new position

Here at Info Cubic, we don't subscribe to "The New Normal". In fact, we represent a 180-degree departure. When you call Info Cubic for assistance your call will be answered by a live person, in three rings or less, and most importantly, with a smile! For those of you who find this simply too good to be true – please ask us about our guarantee!

Imagine… working with people who what they do!

Ninjas and detailed support model here

Why Info Cubic?

A few questions before we begin.

Why are you searching for a new employment screening provider?
What attributes are you using to compare one screening provider to another?

Most of the companies we speak with share remarkably similar concerns that ultimately lead them to the decision to search out a new partner.

We have been recognized
as one of the best



CHECK OUT WHAT OUR CLIENTS HAVE TO SAY…

Everyone says they are the best…

ISO graphic image

As an ISO–certified company Info Cubic can PROVE IT !

See our real-time stats here

*Statistics above are representative of our average performance for all of 2015

Compliance

At Info Cubic we believe that your employment screening provider should be more than a data dump of information and speedy turnaround times.

Here's a test – call your current provider and ask to speak with someone who works in the compliance department…do it now, we'll wait…

Didn't get anyone? We're not surprised. Many of the employment screening companies (also known as "Consumer Reporting Agencies") rely only on outsourced law firms to provide insight into their processes, but oftentimes that advice and education does not trickle down to you as the client.

Info Cubic recognizes your concern, and we're here to help. As a Consumer Reporting Agency (CRA), and as experts in the industry, we believe it's our responsibility to educate you as much as we can on numerous fast-evolving issues such as:

Learn more about our dedication to compliance here

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Info Cubic is Accredited by National Association of Professional Background Screeners (NAPBS).

Roughly less than 15% of all background screening companies in the US have achieved this designation. Why is this important to you? To become accredited, consumer reporting agencies must pass a rigorous onsite audit, conducted by an independent auditing firm, of its policies and procedures as they relate to six critical areas: consumer protection, legal compliance, client education, product standards, service standards and general business practices.




To learn more about the NAPBS accreditation process click here or read our press release here.

We hope you enjoyed the short video at the beginning of our page

3 Great Reasons to Investigate Info Cubic


These three designations are critical and as such we wanted to revisit them one last time.

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Sure, some other providers may be NAPBS Accredited, some may be ISO certified and some may even be winners of HRO Today's Baker's Dozen. But you may be surprised to know you don't even need all five fingers to count the number of screening providers have achieved all three! (hint – it's less than 5)

Our contact info is below, give us a call to experience for yourself why these three important designations help us stand apart from the field. You'll be glad you did!

Have Questions?

Guaranteed to answer in 3 rings or less… with a smile!
877-360-4636

Contact Us Today